Loved it in online, but not at home?

Real Deals Friends,
We want you to LOVE your purchase, but we understand sometimes you order something, try it on, or place it in your home, and decide you don’t like it, or it just doesn’t fit the way you wanted it to! We can help, here are all the FAQs about returns.

RETURNS: Merchandise may be returned for an in-store or online credit only within 14 calendar days of the date your order was fulfilled. Return items must have original tags and be free of any stains or odors and clothing needs to be unworn and unwashed.

ITEMS THAT CANNOT BE RETURNED: Jewelry, hats, seasonal, and clearance items. Items that are worn, have stains, pet hair, or smell of smoke, etc.

EXCHANGES: Due to limited quantities of each style we cannot guarantee an exchange, but you can stop in to see if we have a different size available. However, we will issue you a credit, and if the correct size is available, you can use your credit to purchase that item. We are unable to “hold” merchandise.

DEFECTIVE/INCORRECT ITEMS: If you have received a defective or incorrect item, please notify us within 5 days of receiving it and send a photo to stevenspoint@realdeals.net

TO MAKE A RETURN:
1. Read our return policy to ensure your return qualifies.
2. Bring your item back to us in-store or ship back to us within 14 days of purchase (at the customer’s expense)
Please note: If you are shipping your items back provide your name, phone number, and proof of purchase with your return.
3. Please allow 5 business days for us to process your mailed return.

QUESTIONS:
If you have any questions, please email stevenspoint@realdeals.net

IF SHIPPING BACK RETURNS SEND THEM TO:
Real Deals - Stevens Point, WI
Attn: Returns
817 Clark St.
Stevens Point, WI 54481